Perspectives

2022-05-25

Shanghai Pudong International Airport Restored 80% Of Its Cargo Volume

Standing up to challenges of pandemic, Shanghai Pudong International Airport has been gradually returning to its usual busy cargo operation. On May 20, a total of 175 cargo flights were accommodated at Pudong International Airport, handling cargo volume of 7,918 tons, which has recovered to 80% of its normal.

2022-04-05

GMR Hyderabad International Airport All Set to Inaugurate First Phase of the Expanded Terminal

The first of its kind under the Public -Private Partnership model in the country, GMR Hyderabad International Airport Ltd. (GHIAL) was inaugurated in 2008. When it was opened, the sprawling airport was designed for 12 million passengers per annum (MPPA).

Airport Development Facilitation Customer Experience

2022-02-04

Spotless And Crowd-Free: How Flow Analytics Helps Airports Manage Restroom Safety And Cleaning Efficiency

Never have the restroom habits of travellers been of quite as much interest to airport operators as they have become over the last two years.

Industry Trend Facilitation Customer Experience Digital and Technology

2021-12-16

The Smarter Airport – How Can Intelligent Decision-Making Transform Performance and Customer Experience?

Smarter airports – it’s a description we hear a lot, but it means different things to different people. So what does it mean from a Veovo perspective?

WBP Digital and Technology Customer Experience

2021-10-11

The Moodie Davitt Report, The Leading Provider of Business Intelligence for The Travel Retail and Airport Commercial Revenue Sectors

The Moodie Davitt Report, the leading provider of business intelligence for the travel retail and airport commercial revenue sectors

WBP Commercial and Retail Customer Experience

2021-10-04

Go with the Flow at Beijing Daxing Airport

Building a new airport from scratch is a multi-faceted, highly-complex endeavour. How people move around the airport is an important consideration in the process. Let’s take a closer look at what it takes to move people quickly and efficiently through one of the world’s largest airports.

WBP Airport Development Facilitation Customer Experience Digital and Technology

17 Mar 2021

Plaza Premium: Curating Touchless Experiences with Minimal Human Contact

Plaza Premium Group’s Brand and Product Transformation Director, Ms. Mei Mei Song shares how they reinvented the wheel and transformed their business.

WBP Customer Experience Health

Our members in Asia-Pacific and the Middle East, spread across 49 countries/ areas, speak more than 40 official languages and even more local dialects.

16 Feb 2021

#Did you know our members speak more than 40 languages?

Spread across 49 countries/ areas, our members speak more than 40 official languages and even more local dialects.

Did You Know Customer Experience

ACI Asia-Pacific made a conscious decision to include the Diversity and Inclusion feature into our website design as part of our digital transformation project.

19 Jan 2021

#DYK Diversity and Inclusion considerations are embedded in our new website?

ACI Asia-Pacific made a conscious decision to include Diversity and Inclusion into our website design.

Did You Know Customer Experience Digital and Technology

26 Nov 2020

Airports in Korea Go Touchless with Innovative Biometric Solution

COVID-19 has accelerated the digital transformation of the airport industry, with touchless technology and automation playing a key role in the transformation to minimize human contacts.

Digital and Technology Customer Experience