The year 2024 marked a new milestone for the aviation industry. Passenger traffic not only rebounded from the pandemic but also expected to have exceeded pre-pandemic levels, signaling a new era of growth. Asia-Pacific served an estimated 3.5 billion passengers or 3% increase over 2019, while the Middle East continued its upward trajectory, reaching an estimated 443 million passengers—a remarkable 9% growth over pre-pandemic levels.
Airport operators play a crucial role in facilitating a seamless customer experience by leveraging efficient operations and technology to increase revenue. Despite existing connectivity solutions, passengers can sometimes face issues with staying connected, impacting their overall experience. Adrien Tay, Chief Technology Officer, Smart Transportation writes how Huawei offers solutions to provide ubiquitous coverage, high-quality connections and seamless roaming to enhance passenger satisfaction across airport touchpoints.
Airports Council International (ACI) Asia-Pacific and Middle East supports the development of Advanced Air Mobility (AAM) and electric-powered Vertical Take-off and Landing aircraft (eVTOLs). Representing 623 members from 47 countries/ territories, ACI Asia-Pacific will advocate the positive position onf AAMs by presenting a discussion paper in the upcoming ICAO 58th Conference of Directors General of Civil Aviation – Asia and Pacific Region in Dhaka, Bangladesh in October. Besides, ACI Asia-Pacific and Middle East will formulate a discussion panel in Airports Innovate, our next big event in Muscat, Oman in November.
Hawke’s Bay Airport is proud to have achieved the highest level of Airports Council International Airport Carbon Accreditation, and is the only airport in Australasia with Level 4+ ‘Transition’ status, the top tier of the programme
Integrated, data-driven and open security solutions are helping airports around the world transform passenger checkpoints and achieve the highest levels of security and operational efficiency. Driven by artificial intelligence, automation and connectivity, new digital technologies push productivity up and bring costs down - and ultimately improve passenger experience.
Sunny Yoon, executive director of Incheon International Airport Corporation’s Terminal Operation Group, talks to ACI Asia-Pacific’s Sunil Subbaiah about the South Korean hub’s commitment to delivering a world-class passenger experience.
Airports Council International (ACI) estimated that China would contribute about 21% of global passenger traffic growth in the next two decades and overtake USA as the largest aviation market in the world before 2035. ACI Asia-Pacific’s upcoming mission to China will strengthen its engagements and collaborations with airports, regulators, industry associations and financial institutions in several areas, including capacity building, data exchange and environmental stewardship.
As the country’s third busiest airport that connects Bengaluru to 78 domestic and 25 international destinations, BLR Airport is committed to create a sustainable future.
Managing staff, equipment, and resources in an airport are challenging. They should be ready to meet service agreements and operational requirements regardless of delays or unpredictable difficult situations. However, it is not possible to afford overtime or extra pay under these circumstances. Therefore, managing limited assets is crucial for the maximum effectiveness of airport operations.
Airports are the new age malls! Over the years, airports have transitioned from merely being travel points to social and commercial hubs. As passenger choices and needs continue to evolve, the airports, too, are rediscovering themselves to offer more than just travel. Another factor contributing to the constant innovation is the increased competition between airports. As the megapolis expands, the need to plan multiple airports fuels this competition within the city airports too. They have realized that to achieve commercial success and remain a preferred airport for passengers, they must offer a broad spectrum of supporting services to elevate the passenger experience and increase revenue.
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