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2023 heralds a new dawn for the aviation and tourism industry. After having remained shut for nearly three years, China-- the world’s biggest aviation market – has reopened its borders to the world. This is a significant milestone for the aviation industry in the region that has started to lose its dominating market position it enjoyed since 2012.
Integrated, data-driven and open security solutions are helping airports around the world transform passenger checkpoints and achieve the highest levels of security and operational efficiency. Driven by artificial intelligence, automation and connectivity, new digital technologies push productivity up and bring costs down - and ultimately improve passenger experience.
Sunny Yoon, executive director of Incheon International Airport Corporation’s Terminal Operation Group, talks to ACI Asia-Pacific’s Sunil Subbaiah about the South Korean hub’s commitment to delivering a world-class passenger experience.
As the country’s third busiest airport that connects Bengaluru to 78 domestic and 25 international destinations, BLR Airport is committed to create a sustainable future.
Managing staff, equipment, and resources in an airport are challenging. They should be ready to meet service agreements and operational requirements regardless of delays or unpredictable difficult situations. However, it is not possible to afford overtime or extra pay under these circumstances. Therefore, managing limited assets is crucial for the maximum effectiveness of airport operations.
Airports are the new age malls! Over the years, airports have transitioned from merely being travel points to social and commercial hubs. As passenger choices and needs continue to evolve, the airports, too, are rediscovering themselves to offer more than just travel. Another factor contributing to the constant innovation is the increased competition between airports. As the megapolis expands, the need to plan multiple airports fuels this competition within the city airports too. They have realized that to achieve commercial success and remain a preferred airport for passengers, they must offer a broad spectrum of supporting services to elevate the passenger experience and increase revenue.
The rate of global sea level rise in the past 2 decades is approximately double of the last century. The warmest years, as recorded by NASA, are 2016 and 2020. Much of this is due to increased carbon dioxide emissions.
When it comes to responsive tactics to navigate shifts in passenger supply and demand at airports, understanding and maximizing gate utilization plays an essential role for both the operational efficiency and profitability of airports and their ability to deliver a first-class traveler experience.
The last few years have reinforced the importance of airport ancillary revenue in the industry. For many years, the primary focus has been on direct revenue from aircraft and passenger operations. However, the spotlight is now broadening to other ancillary services such as revenue from leases, parking fees, concessionaires, and more.
Aviation industry workforce will be one of the hot topics of discussion when our brand new event-- Airports Innovate -- gets under way in Muscat, Oman on December 7 & 8.
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