The Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), the trade group representing over 600 airports across 44 countries and territories, today released its Travel Retail Study in the Post-Pandemic Era, revealing a fundamental shift in airport retail dynamics. The study points out that younger travelers are now driving spend, while passenger behaviour, rather than sheer traffic volumes, has become the defining factor of airport travel retail performance.
Queen Alia International Airport (QAIA) was recently celebrated for its customer experience excellence on the global stage at the ACI World Airport Experience Summit 2025 – the premier airport event dedicated to customer and employee experience – held in Guangzhou, China, earlier this month.
Fiji’s primary aviation gateway, the Nadi International Airport, has achieved the Airports Council International (ACI)- Airport Customer Experience Level 1 Accreditation, recognising Fiji Airports commitment to deliver world-class passenger services.
Macau International Airport (MIA) was formally presented with its certificate for Level 3 Accreditation of Airport Customer Experience programme of Airports Council International (ACI) at the ceremony held during ACI’s Airport Customer Experience Summit 2025 in Guangzhou on 10th September 2025.
Queensland Airports Limited (QAL) has reached a significant sustainability milestone, with all four airports in its network – Gold Coast, Townsville, Mount Isa and Longreach – achieving Airport Carbon Accreditation Level 4 from Airports Council International (ACI).
GMR Aero led consortium-GMR Hyderabad International Airport Ltd. (GHIAL) today announced that Rajiv Gandhi International Airport (RGIA) has been awarded the ACI Accessibility Accreditation – Level 1 by Airports Council International (ACI) World. This prestigious recognition marks a significant milestone in RGIA’s journey toward creating a more inclusive, accessible, and dignified travel experience for all passengers, including those with disabilities and reduced mobility.
Airport Authority Hong Kong (AAHK) today released air traffic statistics of Hong Kong International Airport (HKIA) for June 2025 and the first half of the year.
In a landmark achievement for India’s aviation sector, Delhi Airport, operated and managed by GMR Aero-led consortium Delhi International Airport Limited (DIAL), has been awarded the prestigious IGBC Net Zero Waste to Landfill Platinum certification for its Terminals 1, 2, and 3 – making it the first and only airport in India to receive this recognition for the Operations Phase.
The renewed accreditation acknowledges QAIA’s exceptional work in aligning its carbon management strategies with global climate goals by reaching absolute emissions reductions, responsibly compensating for residual emissions under its control and actively engaging business partners in these efforts.
These distinctions, earned amidst intense competition, highlight PPG’s innovation and dedication to redefining airport dining and delivering genuine, exceptional experiences.
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