Queen Alia International Airport Wins ‘2025 ACI World-Amadeus Technology Innovation Award’ for Smart Cleaning System

Airport International Group announced that Queen Alia International Airport (QAIA) has won the ‘2025 ACI World-Amadeus Technology Innovation Award’ in the category of ‘Best Innovation in Airport Operations and Installations Management’. This accolade recognizes the airport’s Smart Cleaning System – an advanced, integrated solution that redefines facility management through technology and real-time intelligence.

The achievement follows Airport International Group’s initiative to develop and implement the Smart Cleaning System in collaboration with the cleaning service provider and its partners, culminating in the deployment of four state-of-the-art cleaning robots at QAIA as part of a broader technology ecosystem. Designed to interface with other airport systems, the solution leverages real-time data collection and analytics to optimize cleaning routes and resource allocation in direct response to passenger traffic patterns and shifting operational needs. This approach enables cleaning teams to proactively address high-traffic areas, significantly boosts efficiency and consistently maintains the highest standards of hygiene throughout the terminal.
 

Queen Alia International Airport Wins ‘2025 ACI World-Amadeus Technology Innovation Award’ for Smart Cleaning System

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Presented by Airports Council International (ACI) World in partnership with Amadeus, the awards honor forward-thinking digital and technological initiatives that elevate operational excellence and reshape the future of air travel. QAIA was selected as one of only four global winners this year, standing out among airports worldwide for its visionary approach to airport operations and its commitment to a seamless, efficient and passenger-centric experience.

The award was formally presented during a gala dinner on 26 November at the Airports Innovate event in Busan, South Korea, where Airport International Group facilities management and operations contracts Manager, Fatina Gammoh, represented the company. QAIA also featured in a dedicated session highlighting global airport innovations shaping the next era of travel.

“Winning this award affirms the path we have chosen — one where smart technologies and human insight work hand in hand to enhance efficiency, strengthen our operations and support the warm, welcoming atmosphere that makes QAIA feel like home. The Smart Cleaning System is a clear example of how data and innovation can improve comfort and care for millions of passengers who walk through our doors each year. I extend my sincere thanks to our Facility Management Department and our partners, whose dedication and expertise were instrumental in bringing this system to life. This latest recognition from ACI World highlights our alignment with industry progress, encouraging us to keep devising solutions that elevate the journey at Jordan’s prime gateway to the world,” commented Airport International Group CEO, Nicolas Deviller.