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Airports Corporation of Vietnam (ACV), a prominent member of Airports Council International Asia-Pacific & Middle East (ACI APAC & MID)/ACI World and a key player in Vietnam's aviation sector, is proud to announce its co-hosting of The Trinity Forum 2024, world's leading airport commercial revenues conference. The prestigious forum will be hosted in collaboration with Imex Pan Pacific Group (IPP Group) and will convene in the bustling metropolis brimming with culture and innovation of Ho Chi Minh City, Vietnam, on November 5 – 6, 2024.
Continuous efforts to understand the needs and requirements of passengers during the COVID-19 pandemic earns Kempegowda International Airport, Bengaluru a global recognition.
Say hello! to the new and revamped Plaza Premium Lounge at GMR Hyderabad International Airport.
Accreditation awarded in recognition of efforts towards enhancing offered services and bolstering customer satisfaction.
ACI Asia-Pacific announced the launch of a new website to strengthen advocacy efforts in support of its regional airport member base
Reaffirming its commitment to delivering an exceptional travel experience and premium offerings, Queen Alia International Airport received the title of ‘Best Airport by Size and Region: Middle East’ for airports serving five to 15 million passengers - for the second consecutive year.
Bangalore International Airport Limited’s ambitious DigiYatra project — a fully biometric-based self-boarding solution for seamless flow from registration to boarding — just got bigger and better with Air Asia India joining the digital journey.
Kansai Airports announced that it has opened e-gates at international departures in Terminal 1 of Kansai International Airport (KIX) with an aim to further promote its Fast Travel* initiative.
Macau International Airport (MFM) registered in 2019 a 13% increase in its Passenger overall satisfaction against previous year, scoring 4.23 (out of 5) in the Airport Service Quality (ASQ) of Airport Council International (ACI).
ACI Asia-Pacific congratulates the winners of this year’s Airport Service Quality awards. The largest group of winning airports are from Asia-Pacific and the Middle East with a total of twenty-nine airports receiving recognition for their outstanding customer service excellence.
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