Competency and Training Requirements for Airport Security Functions (Non-screening) 1st edition, July 2022
Airports Council International (ACI) Asia-Pacific released a Security Guidance Document to help airports strengthen security in order ensure adequate protection to passengers.
Asia-Pacific Airports Magazine 2022 - Issue 2: Customer Service
Hear from ACI Asia-Pacific Director General Stefano Baronci. Also read about potential solutions for creating a seamless shopping experience; green shoots of traffic recovery; investing in sustainability; and the latest news from ACI Asia-Pacific’s World Business Partners.
Customer service and the key role people, new facilities and IT innovation play in boosting traveller satisfaction levels at airports come under the microscope. This edition also features the customer service strategies of Incheon and Malaysia Airports.
A Study of the Effectiveness of Travel Restrictions in Japan
An independent study was commissioned by ACI Asia-Pacific and was undertaken by Oxera and Edge Health to analyse the effectiveness of travel restrictions. The study, based on modelling different scenarios of COVID-19 variants of concern with similar or higher level of infectiousness than the current Omicron, revealed that travel restrictions such as quarantine and testing would be ineffective in mitigating the spread of COVID-19.
Airport Industry Outlook Asia-Pacific and the Middle East Q1 2022, First EditionMEMBERS ONLY
The industry showed encouraging signs of recovery in the first quarter of 2022— capacity was rebuilding in many parts of Asia Pacific and Middle East region; domestic passenger traffic made considerable progress; cargo growth has proven to be resilient and is above pre-pandemic levels. Despite the subdued pandemic environment, airports in the region continued to provide a safe and high service quality for the benefit of their passengers.
Sustainable Growth Initiatives at Narita International Airport
Sustainable Growth Initiatives at Narita International Airport by Akihiko TAMURA
Plaza Premium Group in the Non-Aeronautical Revenue Discussion
Message from Plaza Premium Group
Moderating the Non-Aeronautical Revenue Discussion
Non-Aeronautical Concession Agreements by Ilia Lioutov
Moderating the Discussion on Decarbonization
Discussion on Decarbonization by Ruud Ummels, Managing Director To70 Europe