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At its 18th Regional Assembly in Kobe, Japan, Airports Council International (ACI) Asia-Pacific, a trade association representing 622 airports from 47 countries/territories, has made a resolution to promote, restore and develop air connectivity in Asia-Pacific and the Middle East to ensure social and economic development as well as support the United Nations Sustainable Development Goals.
Amidst the ongoing recovery from the global pandemic and subsequent challenges within the air transport industry, Airport International Group has recorded noteworthy achievements in terms of traffic growth, global connectivity, decarbonization and customer experience during 2022.
In acknowledgment of its focus on continuous improvement in customer experience and services, Airport International Group announced that Queen Alia International Airport (QAIA) has recently become the first airport in the Middle East to achieve Level 3 of the Airport Customer Experience Accreditation (ACEA) issued by Airports Council International World (ACI World), valid until December 2023. To this end, QAIA also became one of eight airports in the Middle East and 61 globally to have received an ACEA.
Kansai Airports is delighted to announce that it will hold “Happy New Year! A New Year’s gift campaign” from Friday, January 6 to Tuesday, 31, 2023 at Osaka International Airport (ITAMI).
Hyderabad Duty Free (HDF), a division of GMR Hospitality and Retail Limited, has recently inaugurated its new store at the newly opened international arrivals area of GMR Hyderabad International Airport. Spread over 2400 sq. mts., this is one of the largest arrival Duty Free store in India.
Mangaluru International Airport is all geared up to kindle the Christmas spirit that is in the air. Five-day passenger engagement activity that got underway on December 20, will give passengers and stakeholders sweet yuletide memories to carry home from this #GatewayToGoodness. Regarded as Rome of the East, Christmas has always been special in this part of the world and MIA is fostering this spirit.
Brisbane Airport is today experiencing a milestone in Queensland’s economic recovery. For the first time since 2019, more than 14,000 people are passing through the International Terminal in a single day.
Mangaluru International Airport has received Airports Council International (ACI) certificate of accreditation. The accreditation is for level two of the Airport Customer Experience Accreditation programme.
On Tuesday 13 December, 2022, Queen Alia International Airport (QAIA) welcomed the first Wizz Air UK flight from London Luton Airport - marking the start of three direct flights per week between Amman and London via the low-cost carrier.
AirAsia X (AAX) continues its rapid expansion in Australia with the announcement of a return to its first ever route - the Gold Coast, Australia - commencing from 15 February 2023.
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