Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), the trade association representing over 600 airports, made strong recommendations at the 60th ICAO Conference of Directors General of Civil Aviation (DGCA) for Asia and Pacific regions in Sendai, Japan recently. The Members of the Conference endorsed the ACI APAC & MID’s recommendations and encouraged States to take appropriate steps for implementation.
Airports across Asia-Pacific and the Middle East are preparing for nearly 7% annual air travel growth over the next 25 years. To support sustainable development, the 2nd ACI Asia-Pacific & Middle East Regional Assembly in New Delhi adopted a resolution promoting the optimisation of current capacity and the expansion of new infrastructure.
On April 21st, China Civil Airports Association (CCAA) held a press conference to release the "2024 Civil Airport Service Quality Evaluation Report".
His Excellency Engr. Ibrahim Al-Omar, Director General of Saudia Group, Rossen Dimitrov, Chief Guest Experience Officer at Saudia, Saudia team and Bora Isbulan, Deputy CEO at Plaza Premium Group, at the opening ceremony of Saudia Airlines Lounge at London Heathrow Airport
Bangalore International Airport Limited (BIAL) has incorporated a Kannada language option to BLR Airport’s website, reinforcing its commitment to deepen cultural connections with valued customers and the state of Karnataka.
Plaza Premium Group (PPG), the leading global provider of airport hospitality services, has unveiled its fifth Plaza Premium Lounge in Taiwan at Taipei Songshan Airport.
Airports in Asia-Pacific and the Middle East regions are setting new benchmarks in passenger experience. 35 airports out of a total 95 airports globally were recognised in the prestigious 2024 Airport Service Quality (ASQ) Awards by Airports Council International (ACI). Collectively, airports in the region won 68 awards, across categories.
Mangaluru International Airport (IXE) has been honoured with the prestigious Airport Service Quality (ASQ) Award for Best Airport at Arrivals Globally. This accolade is a testament to the airport's unwavering commitment to providing exceptional service and a seamless travel experience for passengers. This award not only highlights the airport's achievements but also reinforces its position as a key player in the global aviation sector.
Queen Alia International Airport (QAIA) has been named the ‘Most Enjoyable Airport in the Middle East’ for the second time, reaffirming its dedication to delivering an exceptional passenger experience at every touchpoint.
Continuing its efforts to provide an exceptional travel experience, Sharjah Airport is carrying forward its annual initiative during the holy month of Ramadan, aimed at ensuring a seamless and comfortable journey for passengers present at the airport during Iftar hours.
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