The Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), the trade group representing over 600 airports across 44 countries and territories, today released its Travel Retail Study in the Post-Pandemic Era, revealing a fundamental shift in airport retail dynamics. The study points out that younger travelers are now driving spend, while passenger behaviour, rather than sheer traffic volumes, has become the defining factor of airport travel retail performance.
As the COVID-19 outbreak continues to unfold, ACI World has called for the alleviation of airport slot usage requirements.
In line with the Govt. of India’s campaign to phase out Single-use Plastics (SUP) by 2022, GMR led Hyderabad International Airport has declared itself as Single-use Plastic free airport from 1st March 2020; and zero tolerance on usage of Single-use Plastic has been imposed across the airport, which includes all concessionaires and service providers operating at the airport.
Brisbane Airport Corporation is trialling the use of a canine to strengthen its comprehensive wildlife management strategy and ensure safety of aircraft using Brisbane Airport. Ozzie the German Shepherd is 18 months old, loves balls, despises birds, and has been with BAC for four months after failing to make the grade as a police dog with the Queensland Police Service (QPS).
ACI Asia-Pacific congratulates the winners of this year’s Airport Service Quality awards. The largest group of winning airports are from Asia-Pacific and the Middle East with a total of twenty-nine airports receiving recognition for their outstanding customer service excellence.
GMR led Hyderabad International Airport has emerged as the winner of the coveted ACI Airport Service Quality Departures Awards by being adjudged as the ‘Best Airport by Size and Region’ and its first ever ‘Best Airport in Environment & Ambience by Size’, both in Asia-Pacific region for 2019, in its category of 15-25 Million Passengers Per Annum (MPPA).
ACI Asia-Pacific warns the prolonged duration of the COVID-19 outbreak will significantly set back the region’s airports from previously forecasted growth prospects.
The owner of Melbourne and Launceston Airports today announced Debbie Goodin’s appointment as a Non-Executive Director of the Board. Ms Goodin joins the Board of Australia Pacific Airports Corporation (APAC), effective 1 March 2020.
Passengers have again rated Newcastle Airport as one of the country’s best, with the 2019 international Airport Service Quality survey results giving the airport a very healthy endorsement.
Asia-Pacific and Middle East airport revenues are under tremendous pressure two months into 2020 amidst the impact of the COVID-19 outbreak, despite moderate growth in 2019.
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