The Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), the trade group representing over 600 airports across 44 countries and territories, today released its Travel Retail Study in the Post-Pandemic Era, revealing a fundamental shift in airport retail dynamics. The study points out that younger travelers are now driving spend, while passenger behaviour, rather than sheer traffic volumes, has become the defining factor of airport travel retail performance.
Perth Airport is delighted to welcome a new airline from the AirAsia group, AirAsia Malaysia (AK), who have entered the Australian market for the first time following their arrival into Perth from Kuala Lumpur last night.
Today Amadeus announces the acquisition of Voxel, a leading provider of electronic invoice and B2B payment solutions for travel sellers, hotels, and other travel players. This will support Amadeus’ vision to deliver a smooth travel payment experience. It will also complement Amadeus’ payments business, Outpayce, by enhancing its existing travel sellers’ product suite, while expanding in the hospitality segment.
Queen Alia International Airport (QAIA) has secured the title of ‘Best Airport by Size and Region: Middle East’ for airports serving five to 15 million passengers for the second consecutive year and eighth time in its history, acknowledging its commitment to customer experience excellence. This distinguished accolade was awarded by Airports Council International World (ACI World) based on the 2023 Airport Service Quality (ASQ) Survey; a component of the world’s leading airport customer experience measurement and benchmarking program.
A total of 31 airports – 27 airports from Asia-Pacific and 4 from the Middle East- have been recognised with Airports Council International’s (ACI) Airport Service Quality (ASQ) Awards, which are based on most reliable global measurement and benchmarking programme for airport customer experience
Mangaluru International Airport rolled out the red carpet for all women stakeholders to mark International Women’s Day on March 8, 2024. Motivational and informative sessions by eminent experts on varying aspects of a woman’s persona, nail art camp, distribution of gift hampers and motivational cards for women passengers marked different sets of activities chalked out to underscore theme of the day for the year – Inspire Inclusion!
Kansai Airports is delighted to announce the opening of “Olive Hill” on the third floor of Aeroplaza at Kansai International Airport (KIX) on April 1, 2024.
Hon’ble Prime Minister Shri Narendra Modi today dedicated the expanded world-class integrated Terminal 1 of Delhi Airport to the nation. With this, he revealed the future of air travel as Delhi Airport, under the stewardship of GMR-led DIAL, prepares to operationalize the revamped Terminal 1. This integrated T1 is not merely an expansion; it's a catalyst for a paradigm shift in passenger experience.
Building upon a lot of strong and various bilateral partnerships between Vietnam and Japan, Airports Corporation of Vietnam (ACV) and Central Japan International Airport Co., Ltd. (CJIAC) proudly announce the establishment of a sister airport partnership.
Sunshine Coast Airport has announced a new partnership with Containers for Change, implementing the container refund scheme throughout the Airport terminal. Passengers can now dispose of bottles and containers in specially marked bins with the first round of money raised supporting Coolum and North Shore Coast Care.
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