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ACI Asia-Pacific & Middle East, travel retails study
  • 2026-02-05
  • Press Release

Airport travel retail witnesses a fundamental shift as younger travelers emerge as the new big spenders

The Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), the trade group representing over 600 airports across 44 countries and territories, today released its Travel Retail Study in the Post-Pandemic Era, revealing a fundamental shift in airport retail dynamics. The study points out that younger travelers are now driving spend, while passenger behaviour, rather than sheer traffic volumes, has become the defining factor of airport travel retail performance.

ACI LeadershipAdvocacyIndustry TrendCustomer ExperienceCommercial and Retail
RESET
Air Traffic Optimisation Leader Orthogon Joins FREQUENTIS Group
  • 05 May 2021
  • Members’ News

Air Traffic Optimisation Leader Orthogon Joins FREQUENTIS Group

Frequentis' portfolio benefits from Orthogon software, capable of reducing air traffic controller workload and carbon emissions.

WBPDigital and Technology
Cambodia’s International Airports Move to Amadeus Cloud Platform
  • 28 Apr 2021
  • Members’ News

Cambodia’s International Airports Move to Amadeus Cloud Platform

Long-term partnership supports Cambodia Airports to realize strategic vision.

Digital and TechnologyWBP
Narita International Airport passengers to pass from check-in to boarding using biometrics, eliminating the need to continually present passports and boarding passes.
  • 13 Apr 2021
  • Members’ News

Narita Airport, Amadeus and NEC Introduce Japan’s First End-to-end Biometric Boarding Process

Narita International Airport passengers to pass from check-in to boarding using biometrics.

WBPDigital and Technology
Amadeus technology continues to underpin dnata’s services at Dubai Airports and other key airports around the world.
  • 26 Mar 2021
  • Members’ News

dnata and Amadeus Deepen Partnership with New Long-term Agreement

Amadeus technology continues to underpin dnata’s services at Dubai Airports and other key airports around the world.

WBPDigital and Technology
KL International Airport has started disinfecting arriving baggage with its new automatic ultraviolet disinfection system.
  • 19 Mar 2021
  • Members’ News

KLIA Starts Disinfecting Arriving Baggage with Newly-installed UV Tunnels

KL International Airport has started disinfecting arriving baggage with its new automatic ultraviolet disinfection system.

HealthDigital and Technology
Minutes of the March ACI World Airport IT Standing Committee
MEMBERS ONLY
  • 14 Mar 2021
  • ACI Updates

ACI World Airport IT Standing Committee Updates

Minutes of the March ACI World Airport IT Standing Committee

Digital and Technology
Proactive introduction of cutting-edge technology to reduce personal contact and enhance airport security and safety.
  • 12 Mar 2021
  • Members’ News

Shoe Screening Equipment to be Trialed at Narita Airport

Proactive introduction of cutting-edge technology to reduce personal contact and enhance airport security and safety.

SecurityDigital and Technology
Queue Wait Time at KLIA will Reduce to under 10 Minutes with the Help of 3D Sensors
  • 10 Mar 2021
  • Members’ News

3D Sensors Help to Reduce Queue Wait Time to Under Ten Minutes at KLIA

A new 3D sensor technology is utilised at KL International Airport to manage and reduce queue wait times to under 10 minutes.

Customer ExperienceDigital and TechnologyFacilitation
Amadeus and Microsoft Form Strategic Partnership to Drive Future Innovation in Travel
  • 02 Mar 2021
  • Members’ News

Amadeus and Microsoft Form Strategic Partnership to Drive Future Innovation in Travel

Companies to harness cloud technology to innovate and explore new products and solutions creating a smoother travel experience.  

Industry TrendWBPDigital and Technology

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