Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), the trade association representing over 600 airports, made strong recommendations at the 60th ICAO Conference of Directors General of Civil Aviation (DGCA) for Asia and Pacific regions in Sendai, Japan recently. The Members of the Conference endorsed the ACI APAC & MID’s recommendations and encouraged States to take appropriate steps for implementation.
Dubai Airports, the operator of the world’s leading international airport, has been recognised with the 2025 Gallup Exceptional Workplace Award (GEWA) for its approach to employee engagement. The award highlights organisations that foster some of the most engaged workplace cultures globally.
Bahrain Airport Company (BAC), the operator and managing body of Bahrain International Airport (BIA), announced that Bahrain International Airport (BIA) has been awarded the Airport Service Quality (ASQ) Award for Best Airport at Arrivals Globally by Airports Council International (ACI).
Airports in Asia-Pacific and the Middle East regions are setting new benchmarks in passenger experience. 35 airports out of a total 95 airports globally were recognised in the prestigious 2024 Airport Service Quality (ASQ) Awards by Airports Council International (ACI). Collectively, airports in the region won 68 awards, across categories.
Mangaluru International Airport (IXE) has been honoured with the prestigious Airport Service Quality (ASQ) Award for Best Airport at Arrivals Globally. This accolade is a testament to the airport's unwavering commitment to providing exceptional service and a seamless travel experience for passengers. This award not only highlights the airport's achievements but also reinforces its position as a key player in the global aviation sector.
Queen Alia International Airport (QAIA) has been named the ‘Most Enjoyable Airport in the Middle East’ for the second time, reaffirming its dedication to delivering an exceptional passenger experience at every touchpoint.
GMR Hyderabad International Airport has once again earned recognition in the annual Airports Council International (ACI) Airport Service Quality (ASQ) survey. Among over 400 participating airports worldwide in 2024, Hyderabad Airport has been awarded the Airport Service Quality (ASQ) Award for 'Best Airport in the 15 to 25 Million Passengers Per Annum (MPPA)' in the Asia-Pacific region for 2024.
Sharjah Airport has reaffirmed its leading position in the Airport Carbon Accreditation (ACA) program, administered by Airports Council International (ACI), by successfully renewing its Level 3+ (Neutrality) accreditation.
Plaza Premium Group, the global leader in 360-degree, integrated airport hospitality services, has been recognized in the Hospitality category at the prestigious Hong Kong Business Greater Bay Area Enterprise Awards 2025. This accolade honours the company’s innovative digital experience and rewards platform, Smart Traveller.
The Airports Council International's Airport Excellence Programme (APEX) environmental review was successfully carried out at King Abdulaziz International Airport, from 16-20 February 2025, hosted by Jeddah Airports Company.
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