The Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), the trade group representing over 600 airports across 44 countries and territories, today released its Travel Retail Study in the Post-Pandemic Era, revealing a fundamental shift in airport retail dynamics. The study points out that younger travelers are now driving spend, while passenger behaviour, rather than sheer traffic volumes, has become the defining factor of airport travel retail performance.
The global Airport Service Quality (ASQ) survey by Airports Council International (ACI) has named KL International Airport (KLIA) and Langkawi International Airport (LIA) as among the world’s best airports in their respective categories for the year 2021.
As part of efforts to standardise the health and safety protocols for passengers travelling under the Vaccinated Travel Lane (VTL) By Air with other participating countries such as Singapore, Cambodia and Thailand, Malaysia Airports together with Ministry of Transport have obtained the approval and support from Ministry of Health to implement the ‘Test and Release’ arrival process starting from 16 March 2022.
GMR Hyderabad International Airport has once again received accolades in the annual Airports Council International (ACI) Airport Service Quality (ASQ) survey.
Despite another challenging year for the global air travel industry amidst the enduring COVID-19 pandemic, Airport International Group continued to mark significant milestones and lay the groundwork for new successes over the course of 2021.
Airport Authority Hong Kong (AAHK) today released the traffic figures of Hong Kong International Airport (HKIA) for January 2022. During the month, HKIA handled 71,000 passengers and 391,000 tonnes of cargo, representing year-on-year decreases of 0.1% and 4.7%, respectively.
For the second year in a row, Queen Alia International Airport (QAIA) has been recognized by ‘The Voice of the Customer’ - an initiative by Airports Council International World (ACI World) acknowledging airports that continued to prioritize passengers and remained committed to ensuring their voice was heard throughout the COVID-19 pandemic in 2021.
Airport Council International (ACI) announced on 10th February 2022 that Macau International Airport (MIA) earned “The Voice of the Customer” recognition.
GMR Airports-run Rajiv Gandhi International Airport (RGIA) in Hyderabad has received the ACI World’s (Airports Council International) prestigious “Voice of Customer” recognition for the second time in a row.
The COVID-19 pandemic is still impacting people all over the world, the situation remains unstable despite two years have already passed.
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