The Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), the trade group representing over 600 airports across 44 countries and territories, today released its Travel Retail Study in the Post-Pandemic Era, revealing a fundamental shift in airport retail dynamics. The study points out that younger travelers are now driving spend, while passenger behaviour, rather than sheer traffic volumes, has become the defining factor of airport travel retail performance.
Sharjah Airport has received recognition under ACI’s Airports Customer Experience Accreditation Program, securing its leading position among eight top airports in the Middle East that possess this accreditation. The airport received this accreditation after it met the requirements for the first level of the programme, which is designed to offer a comprehensive overview of customer experience management at airports.
Hong Kong Air Cargo Terminals Limited (Hactl) – Hong Kong’s largest independent cargo handler – has become the first cargo terminal operator in Hong Kong to achieve IATA’s new Competency-Based Training and Assessment (CBTA) Center Certification.
Hong Kong Air Cargo Terminals Limited (Hactl) has been named “Best Air Cargo Terminal Operator – Asia”, in the 2022 Asian Freight, Logistics and Supply Chain (AFLAS) Awards.
Hong Kong Air Cargo Terminals Limited (Hactl) – Hong Kong’s largest independent air cargo handler – has become the first cargo terminal and logistics corporation to have its training courses received accreditation under the Hong Kong Qualifications Framework (HKQF).
Macau International Airport (MIA) has successfully upgraded the Airport Customer Experience Accreditation (ACE) to Level 2, as awarded by Airport Council International (ACI) on 12th July 2022, which affirmed the effort of Macau International Airport on enhancing quality of customer experience.
Airport Authority Hong Kong (AAHK) today announced traffic figures of Hong Kong International Airport (HKIA) for June 2022. During the month, the airport handled 295,000 passengers, representing a surge of 254.1% over June 2021 despite passenger volume remaining significantly below pre-pandemic levels. Cargo throughput recorded a 9.0% drop year on year to 363,000 tonnes, while flight movements increased by 1.2% to 11,175 compared to the same month last year.
Kansai Airports is excited to announce that KIX Pharma Community, with eight new member companies, achieved IATA’s CEIV Pharma, a globally recognized pharmaceutical product handling certification, becoming the largest CEIV Pharma community in Asia.
Airport International Group announced that Queen Alia International Airport (QAIA) has become the first in the Middle East, the second in the ACI Asia-Pacific region and one of only 21 airports worldwide to achieve Level 4+ ‘Transition’ of the Airport Carbon Accreditation Program. The ‘Transition’ certificate - granted by Airports Council International (ACI) Asia-Pacific - is valid until the renewal date in May 2025.
The Flight Operation System (FOS) of Taoyuan International Airport Corporation (TIAC) won both the Utility model patent in 2020 and Invention patent in 2021, both issued by Taiwan Intellectual Property Office.
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