KIX to Launch New Operation Center and Crisis Management Group to Enhance Emergency Preparedness

Kansai Airports today announced that it will establish new KOC (KIX Operation Center) along with KIX Joint Crisis Management Group on April 1, 2019.

The new center is designed to enhance day-to-day operations in a collaborative environment that facilitates communications between related organizations. The move is to ensure well-coordinated responses and speedy recovery during an emergency as an extension of normal duties. Meanwhile, KIX Joint Crisis Management Group, when activated in an emergency, pulls together 30 stakeholders both on and off airport, enabling expedited information sharing and increased cooperation.

Kansai Airports is committed to maintaining a safe and secure airport environment to provide all guests with a relaxed and comfortable experience.

New KOC (KIX Operation Center):
New KOC features centralized coordination and management for passenger service, airport access and facility monitoring on top of the existing functions such as security and disaster management as well as airfield operations and maintenance in the restricted area including runways. Running 24 hours a day, 365 days a year, the center centralizes airport-wide communications and information in an environment that facilitates cross-functional cooperation.

KIX Joint Crisis Management Group:
KIX Joint Crisis Management Group is designed to enhance information sharing and collaboration in handling all types of emergency situations at KIX; the 30 members gather together in an emergency. The group is also aimed at keeping close communication on a daily basis.