The Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), the trade group representing over 600 airports across 44 countries and territories, today released its Travel Retail Study in the Post-Pandemic Era, revealing a fundamental shift in airport retail dynamics. The study points out that younger travelers are now driving spend, while passenger behaviour, rather than sheer traffic volumes, has become the defining factor of airport travel retail performance.
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Remote-controlled robots to communicate with passengers.
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