Airports Council International Asia-Pacific & Middle East (ACI APAC & MID) today announced its highly anticipated Air Connectivity Ranking 2024, revealing a remarkable 14% year-on-year increase in both Asia-Pacific and Middle East regions, driven by strong international demand, robust network recovery, and the return of major travel corridors.
Auckland Airport is revealing a new welcome for customers at its international terminal, including the return of a life-like statue of one of New Zealand’s greatest aviators, Jean Batten.
A new dedicated Uber pick-up zone is launching today at Wellington Airport, making the service easier and more convenient for travellers.
A total of 31 airports – 27 airports from Asia-Pacific and 4 from the Middle East- have been recognised with Airports Council International’s (ACI) Airport Service Quality (ASQ) Awards, which are based on most reliable global measurement and benchmarking programme for airport customer experience
Sydney Airport has today opened Betty’s Burgers at the T1 International terminal casual dining precinct in an Australian airport first.
Hamad International Airport (DOH) continues to elevate its travel experience with the introduction of dedicated screening lanes for families with younger children transferring through the airport. The dedicated family lanes will reduce wait times at security checkpoints and provide staff assistance to aide families with their personal belongings.
An all-new Uber pickup zone has landed at Gold Coast Airport, providing a seamless and comfortable experience for arriving passengers.
St. Maarten is not only a hotspot for cruisers and weekenders, but also a planespotter’s paradise thanks to Maho Beach’s proximity to Princess Juliana International Airport (PJIAE). With the completion of its new Departure Hall, the airport has fulfilled its promise to deliver a passenger experience unlike any other in the Caribbean, featuring high-end services tailored to meet growing passenger needs.
Plaza Premium Group adds Nairobi to its global lounge network with an exclusive lounge at the Jomo Kenyatta International Airport (JKIA), in terminal 1D, next to gate 4, on level 2. True to the brand, the lounge brings a world class elegance and functionality, providing discerning travellers at JKIA with a go-to space to relax, eat, drink, work, and refresh.
P-Serv Pte Ltd is also recognised as Changi’s ‘Service Partner of the Year’ for boldly nurturing a multi-skilled workforce while leveraging technology to transform service standards to passengers during the pandemic
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