The Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), the trade group representing over 600 airports across 44 countries and territories, today released its Travel Retail Study in the Post-Pandemic Era, revealing a fundamental shift in airport retail dynamics. The study points out that younger travelers are now driving spend, while passenger behaviour, rather than sheer traffic volumes, has become the defining factor of airport travel retail performance.
Adani Airport Holdings Limited (AAHL), India’s largest private airport operator and duty-free operator, and MakeMyTrip, India’s leading online travel company, today announced a partnership to make duty-free shopping more convenient and rewarding for international travellers.
Biocon Foundation, in collaboration with Kempegowda International Airport Bengaluru (BLR Airport), unveils “Bengaluru’s Soul”, a monumental sculpture by internationally acclaimed artist Jaume Plensa at Terminal 2. Celebrating the city’s diversity, creativity, and global outlook, the installation reinforces BLR Airport’s vision of integrating art and infrastructure to create a distinctive cultural gateway for travellers.
To continuously enhance the passenger experience, Macau International Airport has been committed to introducing more diverse and locally distinctive services.
Plaza Premium Group (PPG), the global leader in integrated 360-degree airport hospitality experiences and passenger service solutions, celebrates the grand opening of two new airport lounges at DFW Airport: Plaza Premium First and Plaza Premium Lounge.
A new premium gateway is taking shape at Changi Airport. Changi Airport Group (CAG) has started work on redeveloping the former Commercially Important Persons (CIP) terminal site into a vibrant travel and lifestyle destination, featuring an enhanced private terminal and a new amenities cluster linked to the existing Hub & Spoke.
Kempegowda International Airport Bengaluru (BLR Airport) has achieved Level 5 accreditation under the Airports Council International (ACI) Customer Experience Accreditation programme, the highest level within the framework. This recognition reflects the airport’s continued focus on strengthening its customer experience strategy and delivering service excellence across the airport ecosystem.
Plaza Premium Group, the global leader in 360-degree airport hospitality and passenger service solutions, proudly announces the opening of Plaza Premium Lounge at Langkawi International Airport.
Kempegowda International Airport Bengaluru (BLR Airport) has introduced ‘Connections by BLR’, a transfer experience designed to make connecting journeys seamless. Built to address common challenges in the transfer process, the service is anchored on three pillars: Ease, Efficiency, and Experiential.
Plaza Premium Group (PPG), the global leader in integrated 360-degree airport hospitality experiences and passenger service solutions, has opened two new lounges at Dallas-Fort Worth International Airport (DFW). This milestone launch introduces the first-ever Plaza Premium First (PPF) in the United States, alongside a reimagined Plaza Premium Lounge (PPL), that caters to a variety of traveller needs—from luxury seekers to business travellers and families.
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