Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), the trade association representing airports, today released the 2025 edition of the Airfare Trends for the Asia-Pacific and Middle East regions, highlighting the rising cost of air travel.
Sharjah Airport has renewed its Airport Customer Experience Accreditation – Level 2 from Airports Council International (ACI), underscoring its ongoing commitment to service quality and to delivering a safe, smart and seamless travel experience for passengers.
Queen Alia International Airport (QAIA) was recently celebrated for its customer experience excellence on the global stage at the ACI World Airport Experience Summit 2025 – the premier airport event dedicated to customer and employee experience – held in Guangzhou, China, earlier this month.
Plaza Premium Group, the world’s leading airport hospitality provider, is delighted to announce the opening of its new Regional Headquarter Office in Riyadh, the Group’s second regional base in EMEA, marking a significant milestone in the Company’s Middle East & Africa expansion and commemorating 10 years of serving passengers in the Kingdom of Saudi Arabia.
Kempegowda International Airport Bengaluru (BLR Airport) is excited to announce the launch of its innovative loyalty programme – Pulse Rewards. Designed to enhance the travel experience, Pulse Rewards enables passengers to earn and redeem points seamlessly across retail, F&B, duty free, lounges, and the BLR Pulse app.
Hong Kong International Airport (HKIA) today launched a new free local tour service designed exclusively for transfer passengers to explore Hong Kong’s distinctive culture and iconic attractions, all within a single layover.
Plaza Premium Group (PPG), the global leader in integrated, 360-degree airport hospitality experiences and passenger service solutions, announced the opening of Aerotel Shanghai at Terminal 2 of Shanghai Pudong International Airport.
In celebration of the 10th anniversary of Emirati Women’s Day and under this year’s national theme, “Hand in Hand, We Celebrate 50 Years”, Dubai Airports and Dubai Airports Women’s Network (DAWN) unveiled its ‘Messages to Tomorrow’, a striking photo gallery at Dubai International (DXB) celebrating Emirati women in aviation.
This recognition highlights BLR Airport’s commitment to building a truly inclusive travel environment — where infrastructure, technology, and human touch come together to empower every traveller.
Plaza Premium Lounges Chef Series, “Flavours in Transit: From Our Roots to Your Plate”, is the first of its kind in the airport hospitality industry, celebrating the signature dishes of the in-house chefs across multiple global airport lounge locations.
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