Airports Council International Asia-Pacific & Middle East (ACI APAC & MID), the trade association representing over 600 airports, made strong recommendations at the 60th ICAO Conference of Directors General of Civil Aviation (DGCA) for Asia and Pacific regions in Sendai, Japan recently. The Members of the Conference endorsed the ACI APAC & MID’s recommendations and encouraged States to take appropriate steps for implementation.
Airports of Thailand received “The Voice of Customer Recognition” 2020 from ACI for the relentless efforts of its six airports. namely
Chhatrapati Shivaji Maharaj International Airport has earned yet another laurel for its initiatives over the last year in the face of the COVID-19 pandemic.
Both the GMR-run airports have been recognized for their continuous efforts to listen, engage and gather feedback.
Continuous efforts to understand the needs and requirements of passengers during the COVID-19 pandemic earns Kempegowda International Airport, Bengaluru a global recognition.
The award is in gratitude of the continuous effort by VIA in prioritizing the passengers and to the commitment ensuring that the customer’s and traveler’s voice was heard during the pandemic.
Say hello! to the new and revamped Plaza Premium Lounge at GMR Hyderabad International Airport.
Accreditation awarded in recognition of efforts towards enhancing offered services and bolstering customer satisfaction.
Reaffirming its commitment to delivering an exceptional travel experience and premium offerings, Queen Alia International Airport received the title of ‘Best Airport by Size and Region: Middle East’ for airports serving five to 15 million passengers - for the second consecutive year.
Bangalore International Airport Limited’s ambitious DigiYatra project — a fully biometric-based self-boarding solution for seamless flow from registration to boarding — just got bigger and better with Air Asia India joining the digital journey.
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