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Airports Council International Asia-Pacific & Middle East (ACI APAC & MID) has reiterated its call for economic sustainability and financial resilience as critical components for infrastructure development to support the expected growth in the region’s air transport sector.
Accreditation awarded in recognition of efforts towards enhancing offered services and bolstering customer satisfaction.
ACI Asia-Pacific announced the launch of a new website to strengthen advocacy efforts in support of its regional airport member base
Reaffirming its commitment to delivering an exceptional travel experience and premium offerings, Queen Alia International Airport received the title of ‘Best Airport by Size and Region: Middle East’ for airports serving five to 15 million passengers - for the second consecutive year.
Bangalore International Airport Limited’s ambitious DigiYatra project — a fully biometric-based self-boarding solution for seamless flow from registration to boarding — just got bigger and better with Air Asia India joining the digital journey.
Kansai Airports announced that it has opened e-gates at international departures in Terminal 1 of Kansai International Airport (KIX) with an aim to further promote its Fast Travel* initiative.
Macau International Airport (MFM) registered in 2019 a 13% increase in its Passenger overall satisfaction against previous year, scoring 4.23 (out of 5) in the Airport Service Quality (ASQ) of Airport Council International (ACI).
ACI Asia-Pacific congratulates the winners of this year’s Airport Service Quality awards. The largest group of winning airports are from Asia-Pacific and the Middle East with a total of twenty-nine airports receiving recognition for their outstanding customer service excellence.
GMR led Hyderabad International Airport has emerged as the winner of the coveted ACI Airport Service Quality Departures Awards by being adjudged as the ‘Best Airport by Size and Region’ and its first ever ‘Best Airport in Environment & Ambience by Size’, both in Asia-Pacific region for 2019, in its category of 15-25 Million Passengers Per Annum (MPPA).
Passengers have again rated Newcastle Airport as one of the country’s best, with the 2019 international Airport Service Quality survey results giving the airport a very healthy endorsement.
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