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A total of 31 airports – 27 airports from Asia-Pacific and 4 from the Middle East- have been recognised with Airports Council International’s (ACI) Airport Service Quality (ASQ) Awards, which are based on most reliable global measurement and benchmarking programme for airport customer experience
In support of the UAE Government’s NAFIS Programme and its empowerment of Emiratis in the private sector, Dubai Airports is signing a memorandum of understanding (MoU) with Enova, a joint venture between Majid Al Futtaim and Veolia, to boost Emiratisation in Enova’s provision of Facilities Management Services.
According to Airport International Group, Queen Alia International Airport (QAIA) welcomed 738,860 passengers (PAX) during March, recording a 31.6% rise against 2022 figures. QAIA also received 6,179 aircraft movements (ACM) and 5,603 tons of cargo, marking increases of 21.7% and 3.2%, respectively, compared with 2022 figures.
MATAR, the Qatar Company for Airports Operation and Management’s Airport Operations Control Centre, Scheduling & Planning and Airfield Operations implemented the Performance Cockpit platform ahead of the FIFA World Cup 2022.The smart digital solution was built to offer operational intelligence for airport operations and air traffic control.
The "World of Winners" air ticket giveaway campaign, sponsored by Airport Authority Hong Kong (AAHK), landed on the Chinese Mainland today with a spectacular celebration event held in Shanghai. Over 1,000 people attended the launch event, which featured Hong Kong cultural performances and on-site games with more than 100 free air tickets given away as prizes. The event was officiated by Mr Fred Lam, Chief Executive Officer of AAHK.
Mangaluru International Airport observed ‘Fire Service Week’ with a scheduled simulated demonstration for stakeholders in front of the administrative office of the airport on Friday. Nationally, fire and emergency service personnel observe the week from April 14 to pay tributes to firemen who laid down their lives in the line of duty at Mumbai Dockyard on April 14, 1944. The airport personnel observed a minute’s silence in homage to the martyrs.
Hawke’s Bay Airport’s carbon emission reduction efforts received significant international recognition recently, achieving the highest possible level of carbon accreditation; Airports Council International (ACI) Airport Carbon Accreditation (ACA) Level 4+ ‘Transition’. Hawke’s Bay Airport (HBAL) is the only airport in New Zealand to achieve the stringent 4+ Transition accreditation, and is now in an elite group of less than 45 airports worldwide in the ACA 4+ category, out of nearly 42,000 airports globally.
Committed to developing cutting- edge solutions, GMR Group recently launched the Robotics Centre of Excellence (CoE) as part of the expansion of GMR Innovex. Chief Guest Mr Jayesh Ranjan, Principal Secretary of the Industries & Commerce (I&C) and Information Technology (IT) Departments of the Telangana Government, Mrs. Rama Devi Lanka, Director, Emerging Technologies, Govt of Telangana, Mr. SGK Kishore -Executive Director - South Airports and Chief Innovation Officer, GMR Group, Mr. Hari Panicker - CEO-Business Integration-Airports(Business Chairman Office) GMR Group, Mr. Pradeep Panicker CEO, GHIAL and Mr. GRK Babu - CFO, GMR Group graced the occasion.
This guidance document lays out the project development process as a series of tasks namely; demand estimation, site selection, technology evaluation and plant design, financial viability assessment, selection of developer/supplier, plant construction, plant commissioning and operation & maintenance. Some project development activities may happen in parallel. It is up to the individual airports to oversee the activities and ensure they are coordinated and synchronised appropriately to achieve the desired outcome.
Dubai Airports was awarded the ‘Contact Centre of the Year (Up to 100 Seats) – in the All Other Industries’ category at the 17th annual Stevie Awards for Sales & Customer Service and was named Gold Winner in the ‘Best Customer Service’ category at the International Business Excellence Award (IBXA).
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